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Home>Library>No Drama Part II: Going Direct
Organizational Culture

No Drama Part II: Going Direct

Webinar

Katie Frank & Lisa Shultz


  • Revisit our ‘No Drama’ content taught to all Roadhouse staff
  • Understand the benefits of going direct – and the impact when you don’t
  • Learn the 7 Steps to Having a Courageous Conversation
  • Get coaching tips to help someone else successfully go direct
  • Leave equipped with Bottom-Line Change®, a tool to help you implement ‘going direct’ into your organization.

Download the webinar files

  • Recording No Drama Part II: Going Direct
  • Slides No Drama Part II

If you missed the first webinar in this series, check out Creating A No Drama Work Culture

Want to learn more about ‘going direct’? Sign up for our virtual workshop, Courageous Conversations!

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3728 Plaza Drive Suite 5
Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Training
In-Person
Virtual
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor