Wishing you could take your customer service to a legendary level?Aspiring to be a leader who motivates and inspires others?Looking to empower staff to improve business results?
Tackle the big-picture topics and day-to-day obstacles you’re facing, gather insight and inspiration, and leave with ready-to-implement tools to make meaningful changes when you join us for ZingTrain in-person two-day seminars. Offered a few times each year, these immersive leadership learning experiences are taught by our dynamic trainers at our training facility in Ann Arbor, Michigan. These business training seminars are for any owner, manager, or aspiring leader looking to enhance culture, improve systems, and reach their goals. Prepare to enjoy the Zingerman’s service and food that made us famous, while you chart your course to the improvements that will set you and your organization apart.
$1,650-$1,950
Customer Service
Leadership Development
Visioning
Open-Book Management
Training
UPCOMING Seminars
In-Person
OCT 14-15, 2026
Transformational Training Tools
Design effective employee training plans that work for your business, and set everyone up for success.
In-Person
OCT 19-20, 2026
Open Book Management
Gain a practical understanding of Open Book Management - what it is, how it works, why we love it - and why you’ll love it, too!
In-Person
OCT 28-29, 2026
Managing Ourselves
Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!
In-Person
NOV 9-10, 2026
Leading With Zing!
Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
In-Person
NOV 16-17, 2026
Systems for Supporting Staff
Discover a trainload of tools and techniques to enhance the staff experience in your organization - from hiring to training to performance management.
In-Person
JAN 20-21, 2027
Overcoming Persistent Problems
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas.
In-Person
FEB 10-11, 2027
The Art of Giving Great Service
Discover the key elements that contribute to a culture of great service, and get the tools and techniques for improviing your customer service.
In-Person
FEB 17-18, 2027
Transformational Training Tools
Formerly known as Bottom-Line Training®. Design effective employee training plans that work for your business, and set everyone up for success.
In-Person
FEB 24-25, 2027
Leading With Zing!
Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
In-Person
MAR 10-11, 2027
Systems for Supporting Staff
Discover a trainload of tools and techniques to enhance the staff experience in your organization - from hiring to training to performance management.
In-Person
MAR 22-23, 2027
Open Book Management
Gain a practical understanding of Open Book Management - what it is, how it works, why we love it - and why you’ll love it, too!
In-Person
APR 14-15, 2027
ZingPosium
An annual, transformative event to inspire, support, and connect people passionate about improving their organizations and themselves.
In-Person
APR 19-20, 2027
Creating a Vision of Greatness
Take charge of your future—take the time to figure out where you really want to go so you can more successfully chart a path to get there.
In-Person
MAY 12-13, 2027
Managing Ourselves
Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!
In-Person
MAY 19-20, 2027
Overcoming Persistent Problems
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas.
In-Person
Open Seminar Seat
For the undecided, but ready to shop! Purchase open seminar seats alone, or bundle with other seminars to take advantage of our multi-seat discount.
No trainings match these topics.
What to Expect at ZingTrain in-person Seminars
What attendees are saying
Highly Engaging • Learning Format Variety • Truly Delivered • Welcoming Environment • Actionable Ideas • Practical Tools • Real-World Examples • Great Energy • Collaborative Group Work • Safe Learning Space • Powerful Reflections and Roleplays • Knowledgeable Presenters
Gain Access
Learn how Zingerman’s does business differently and the key elements that led to our success
Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools, including a take-away binder of materials and templates
All seminars include an optional Zingerman’s business tour
Take Action
Engage in information-rich learning packed with ideas, tools, and examples
Get hands-on with exercises and discussions
Participate in a Q&A with Zingerman’s staff
Ponder self-reflection prompts on your own
Prepare to make a meaningful impact in your organization right away
Learn With Ease
ZingTrain’s dedicated staff ensure your needs are accommodated throughout your visit so you can focus on learning
Experience the service and food Zingerman’s is known for first-hand
Casual or business casual wear is encouraged
We’ll keep you well-fed, caffeinated, and hydrated
Tea and a blanket, anyone?
Zingtrain In-Person Seminar Exclusives
Intimate-sized groups (up to 35) offer opportunities for individualized trainer attention and getting your questions answered
Meet attendees from other businesses and industries facing the same challenges you are
Be immersed in the Zingerman’s Community of Businesses and see what you’re learning in action
Exclusive content, comprehensive materials, and in-depth discussions
Zingerman’s-made breakfasts, lunches, and snacks served each day
ZingTrain’s facilities including casual lounge areas, private reflection booth, business book library, gender neutral restrooms, and much more
In-person perks like ZingTrain swag, surprise gifts and treats, and even the occasional seated mini massage
You’re just steps away from Zingerman’s Southside, our collection of artisan food makers, and you get an exclusive seminar attendee shopping discount