Virtual Seminars

$195-$295

Experience our time-tested and client-approved training in a virtual environment! Participate in our virtual workshops from anywhere in the world – all you’ll need is a viable internet connection and an open mind! Our world-class trainers will guide you through an online learning experience that will challenge and inspire you, as well as equip you with actionable tools to make meaningful change.

Customer Service

Leadership Development

Visioning

Open-Book Management

Training

UPCOMING EVENTS/SEMINARS

BEGINS FEB 12, 2024

Workshop Series Cohort

Bundle up, save money, and reserve a seat in ALL 8 workshops in our Leadership Development Series! Join a cohort of leaders after every workshop to digest learnings and action plan for your organization.

JAN 18 - 1:00PM-3:30PM ET

Create Training Plans that Work

Training can make or break an employee's experience. Learn tools to share clear expectations and set both trainer AND trainee up for success!

JAN 19 - 11:00AM-1:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organization - not the other way around.

JAN 22 - 1:00PM-3:30PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

JAN 25 - 12:00PM-4:30PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively - from in-the-moment feedback to performance improvement plans.

FEB 1 - 1:00PM-3:30PM ET

Bottom-Line Change®

Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management - Bottom-Line Change®.

FEB 12 - 1:00PM-3:30PM ET

Culture

Does your organization's culture reflect what you want it to? Take this workshop to learn how Zingerman's works to create and maintain a positive organizational culture.

FEB 15 - 12:00PM-4:30PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 700+ employees.

FEB 20 - 1:00PM-3:30PM ET

5 Steps to Effective On-Shift Training

At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.

FEB 22 - 11:00AM-1:30PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

FEB 26 - 1:00PM-3:30PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

MAR 7 - 1:00PM-3:30PM ET

Courageous Conversations

Conflict in the workplace can be tricky. Knowing how to navigate it well can make a huge difference to yourself, your staff, and your coworkers.

MAR 11 - 1:00PM-3:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

MAR 14 - 12:00PM-4:30PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively - from in-the-moment feedback to performance improvement plans.

MAR 21 - 1:00PM-3:30PM ET

Mindful Self-Management

Become a better leader, improve your organization, and ultimately leading the life you want to lead. Get energized and inspired to focus on yourself as the next step to taking your business to the next level.

MAR 25 - 1:00PM-3:30PM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

APR 8 - 1:00PM-3:30PM ET

Tools for Interviewing and Hiring

People are what make the world go 'round, and our businesses run! Attracting great folks, effective interviewing and hiring, and impactful onboarding all help us set our people up for success.

APR 22 - 1:00PM-3:30PM ET